IVR Speaks to Your Customers in Your Voice
Each IVR solution is built around your customer’s needs, your products and your organization. Deliver —and gather— information through touch-tone responses. Answer FAQ’s, recite business hours, provide schedules, route callers to appropriate live support and much more. Slingshot’s IVR system handles telephone banking, order placement/tracking, caller identification, airline ticket booking, entertainment schedules and practically any form of survey you can imagine.
Bring Your Surveys to Life
Voice-based surveys provide the immediacy that a written survey lacks. Measure customer satisfaction and employee feedback. Conduct product research and political polls. Pre-screen sales leads, potential employees or clinical trial participants. And when you’re done, view your data. It’s compiled real-time.
IVR makes automatic routing friendlier and more efficient.
Each Slingshot IVR application is precisely developed for your business objectives. Slingshot customers are using IVR right now to replace unfriendly outdated caller routing systems that simply create frustration when they should be creating a positive customer experience. Slingshot IVR ends that frustration.
Automate, Qualify, Measure -- The Savings are Very Real
Customers use IVR to perform the time consuming --and expensive-- job of collecting/analyzing real data. Others use it to streamline their customer service procedures -- automating the answers to FAQ's and routing more complicated service needs to real people. In addition, Slingshot provides a toll-free number your customers/ members can use.
Use Slingshot for all your critical communications now…
Just a few of the Services and Features that Slingshot offers are:
Toll-Free: 800.405.5755 Email: firstname.lastname@example.org
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